Return Information

To return a unit for repair:

1. Thoroughly rinse all chemical solution from the lower end of the unit.
2. Drain the water from the upper end of the injector, leaving a small amount so that the seals do not dry out.
3. If possible, identify the chemical solution injected and include a copy of the chemical manufacturer's Material Safety Data Sheet for each chemical injected.
4. All claims for warranty repair must include a copy of the original invoice listing the serial number of the injector to be repaired.
5.  
6. Please obtain a return authorization number and/or form from customer service and return with injector. 
7. If returning to Dosmatic, ship to:
8.  
9. Dosmatic U.S.A.
   1230 Crowley Circle
   Carrollton, TX 75006
10. For the name of your nearest Service Center, call us toll free at (800) 344-6767 or at (972) 245-9765.

For information on the Mixpro warranty click here